Office Policies and Important Information


 

We want your office experience to be a positive one.  Below you will find our office policies.  Please read each one carefully.  We hope this information will be helpful to you when accessing our office and making decisions about your health.

 

Appointments

Office visits are scheduled by appointment only.  We strive to see our patients as close to their appointment times as possible.  As you know, deliveries and emergencies do arise and can cause an increase in waiting time.  We will make every effort to keep you informed and up to date in that case.  In case of delay, you will be offered to either wait for the doctor or reschedule. Our office offers Saturday appointments for the convenience of our patients. Please be aware that this is a very popular day and very busy, so anticipate having to wait a little longer than on weekdays.

 

 

Telephone Calls

  • We ask that you make all non-emergency calls and prescription refills during our regular office hours when your patient chart is readily available.  We will return your call as quickly as possible.  Prescription refills will not be completed after normal hours.  Calls made after 4:00 pm might not be returned until the next business day.
  • Patients that call after office hours can either leave a message for a return call the next business day, or if it is an urgent matter immediately go to the Emergency Room.  In case of a life-threatening situation, call 911.

 

Appointment Arrival 

New patients should arrive 15 minutes before scheduled appointment to complete forms.  Established patients should arrive 10 minutes beforehand.  Please call the office if you need to cancel the appointment or are running late for any reason. Failure to call in advance of missing an appointment will result in a “no show”. No show will be subject to a penalty of 25 dollars.

 

Financial

All office visits are payable at time of service unless prior arrangements have been made with business office.  We accept most major insurances, however, please note, we do NOT accept the following: Medicaid, Medicare, Molina, Amerigroup, Superior Health, CHIP Perinate, or Parkland  Payments accepted are cash, check, debit card and most major credit cards. Please contact billing office for any financial questions or concerns. For more information on Financial Policy, see Financial Policy Form.

 

Medical Records

  • All medical record requests require written release of information.  The Texas State Board of Medical Examiners allows 2 weeks for the processing of all medical records.  The fee is $25.00 for the first 20 pages and $0.15 for each additional page plus the cost of postage as set forth by the Texas State Board of Medical Examiners.
  • Paperwork and forms requiring the physician’s signature will be a charge of 25 dollars which will need to be paid in cash or check. This paperwork must be discussed with the doctor and all essential information which needs to be on the form must be provided.

 

Physician Services

Completing and submitting health questionnaire, insurance information, or other preliminary documentation does not create the physician-patient relationship. One is not considered a patient merely by making an appointment. An individual is accepted as a patient of this practice after the physician has reviewed preliminary materials and has conducted an in-office history and physical exam.

 

What we offer

Services Provided

Insurance Information

We accept most major insurances but please note, we do NOT accept the following: Medicaid, Medicare, Molina, Amerigroup, Superior Health, CHIP Perinate, or Parkland

If you have any questions regarding insurance benefits, please give our office a call.

Aetna
Anthem Blue Cross Blue Shield PPO
Blue Choice Health Plan
Blue Cross
Blue Cross Blue Shield
Blue Cross Blue Shield of Texas
Cigna
Golden Rule
Texas Women's Health Program
UMR
UnitedHealthcare
Testimonials

Words from our patients

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    "My meeting with Dr. Chowdhury was very pleasant. She listened to me attentively and understood my problems."

    Ruhina
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    "I just love Dr. Chowdhury and her staff! Every appointment was a very pleasant experience. She is a very sweet person"

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    " I had a surgery last year. She is amazing! Both as a Doctor and as a person. I would love refer anyone to her."

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    Dr. Julia Chowdhury is very keenly knowledgeable. She answered any & all questions to completion. Her "bed side manner" was very professional as well as loving.

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    I really loved my 1st experience with Dr. Chowdhury. Love her personality and love how professional she is. She was awesome and made me feel at ease throughout my visit.

    Melissa R.
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    She was awesome! The office was clean and comforting. She's super sweet & funny! She kept me calm..so assuring...it was just a really nice breath of fresh air

    Brittney U.
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    Dr. Chowdhury is amazing! I loved my experience with her. Very professional , super friendly with a relaxing sense of humor. Highly recommend her

    Nika D.
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    Dr Julia and her staff are so welcoming and friendly. They're easy to talk to so you can basically ask anything without feeling embarrassed. I would recommend!

    Leslie N.
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    Great doctor!

    Fabby S.
  • The doctor is super nice and if you're feeling nervous like myself she is a total professional who will listen to your needs and explain every step of the way.

    Jessica G.
  • ZocDoc

    Dr. Chowdhury, was amazing! She was pleasant and she knew exactly what I needed and she did just that. I was not in any extra pain and her bedside manner was amazing.

    Ashley C.
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    I love Dr. Chowdhury!! She is down to earth with a sense of humor while also being very informative and assertive. The office is nice and clean and offers great treatment

    Toni H.
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    Excellent visit. I usually feel a little nervous when visiting an OB/GYN but she made me feel so comfortable.

    Kristina G.
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    The Doctor was very gentle during the examination procedure. She was very professional about communicating all my options. She answered all my questions patiently

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    if you're looking for a great OB-GYN that really cares about her patients I would choose her. She's amazing and I'm glad I have her as my OB-GYN.

    Rachel H.
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    I must say i was pleasantly surprised with the attitude.. calm, sweet, warm attitude of the doctor and entire staff. Highly recommend!

    Verified Patient
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    She is a very knowledgeable & friendly doctor who would answer all your questions patiently. My wife was very happy w/ her visit & intends to remain associated w/ her

    Chandrima C.
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Julia Chowdhury, MD, FACOG
4100 West 15th Street
Suite #114
Plano, TX 75093